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Ask your questions at Pod 39, Brooklyn, New York

Get the Scoop on Pod 39 Hotel

  • When is check-in/check-out?

    Check-in is 3:00 p.m. and check-out is 12:00 p.m. Arrivals after midnight should notify the hotel in advance at 212-865-5700.

  • What amenities come standard at Pod 39?
    Every room is stocked with the essentials, including bath toiletries (shampoo, conditioner, and body wash), towels, and a hairdryer. Additionally, each pod has a safe that’ll fit a laptop, charging ports, a flat-screen TV with cable, and a workspace with chair. The hotel also offers excellent amenities, including FREEHOLD Rooftop, an expansive bar overlooking the Manhattan skyline.
  • What amenities can I get by request?
    Irons, ironing boards, international adaptors, toiletries (toothbrush, shower caps, etc.), are available upon request. Pod 39 also offers same-day luggage storage, a service you can use before checking in or after checking out.
  • Is there parking at Pod 39?
    Pod 39 hotel guests can park at the nearby ICON Parking garage, located at 560 Third Avenue, at a discounted rate. This special rate does not include in-and-out privileges. Please have your parking slip validated by the front desk.
  • Are there subway lines and/or public transit near the hotel?
    Pod 39 is located 3 blocks south of Grand Central Terminal, which offers Metro-North Rail and Long Island Rail Road service, and the 4, 5, 6, 7, and S subway lines.
  • How old do I have to be to check-in?
    Unlike most hotels in NYC, Pod 39 Hotel guests must only be at least 18 years old to check-in. Just bring along a valid government-issued ID and we’ll have you living the #PodLife.
  • What forms of payment does the hotel accept?
    Pod 39 accepts all major credit cards. At this time, cash and check payments are not accepted.
  • What is the “facility fee”?
    Pod 39 charges a facility fee of $22.95 (inclusive of tax) per room, per night, in addition to the room rate. This universally applied fee allows us to provide the following services to all guests: Early check-in and late check-out when available, access to a local gym, morning coffee & tea service, high-speed Wi-Fi, calls within the United States, printing, same-day luggage storage, exclusive discounts at local venues and attractions, and walking tours.
  • What ADA / accessibility features does the hotel have?

    Pod 39 Hotel welcomes all guests, and we are committed to providing an accessible experience for individuals both prior to and during a stay with us. For full details on our accessible pods and hotel, please visit our notice of accessibility. If you are using screen reader software and are having trouble accessing the information and/or functionality of the website, contact us at 844-POD-ROOM for assistance.

  • Is Pod 39 pet-friendly?
    Woof, woof (dogspeak for yes!). The hotel welcomes small dogs (under 25 pounds) for a daily fee of $25 per night. Let us know before your visit if you plan on bringing a pup along.